SPIE Matthew Hall Launches Mobile Support Unit

SPIE Matthew Hall, the leading multi technical and support services company, has invested in the further expansion of its Facilities Management offering with the launch of its Mobile Support Service.

The Mobile Support Service operates through a national network of offices located within key cities. Providing maintenance, repair and installation services for all Mechanical, Electrical and associated building services, together with the existing Fire Engineering Test and Inspection business, this focussed mobile service has been established to support and compliment the SPIE Matthew Hall's Facilities Services business.

Recognising the clients' needs for a responsive, peronal and effective service, SPIE Matthew Hall has opened a new 24hour call centre which co-ordinates the mobile operation and offers telephone support to its customers and technicians. The national call centre will ensure a fast and friendly response to all enquiries alongwith the planning and progress of works necessary to ensure jobs are completed on time and within budget as well as keeping clients fully informed.

David Gannon, General Manager of SPIE Matthew Hall's Mobile Serivce explains: "The SPIE Matthew Hall business has proven experience within Facilities Management and the Mobile Support Service is a further extension of this capability. Our technicians are located throughout the UK and will provide an efficient and effective response to our customers' needs. By maintaining a defined region of clients, our technicians quickly become familiar with customers requirements, expectations and on site procedures. The result is a mobile solution that, in order of priority is focused on service quality, efficient delivery, reliability, value for money and adds value to the SPIE Matthew Hall FM business."

Drawing on SPIE Matthew Hall's extensive experience in the provision of specialist maintenance, the Mobile Support Service provides a wide variety of services, from Mechanical and Electrical services, air conditioning, fire protection, heating and ventilation to water hygiene.